Crucial Skills and Organizational Culture

Healthy and successful organizations are built by people who can collaborate and work as a team towards common goals, while being inspired by an organizational culture that is clearly communicated and supported by senior leadership. 
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But this situation is neither easy to achieve nor to maintain once achieved. Why?
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In complex environments, with numerous employees, multiple internal departments and sub-teams, as well as external suppliers and partners, different interpretations often clash, making outcomes difficult to anticipate. 
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The so-called soft skills, which we refer to here as Crucial Skills, are essential because they can support organizational growth while helping everyone understand how they can embody the organizational culture.